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- What’s Behind POSITUDE®

• Our History
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• POSITUDE® People - Barbara Roqué
• POSITUDE® People - Jeff Taylor
• POSITUDE® People - LaFran Horn
• POSITUDE® People - Mei-Ling Grant
• POSITUDE® People - Pamela Canning
• POSITUDE® People - Rosanne C. Taylor
- What We Do

• Engagement Workshop
• Leadership Development
• Services Provided
• Course Catalog
• Managers and Supervisors
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- Our Approach

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• Keynote Speakers - Keith Ayers
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- Course Catalog eLearning

• On-Line Sales Training
• Supervisory Series On-Line
• Vital OnLine Customer Service
• Work Ready Training
- Course Catalog Workshops

• Adventures in Attitudes
• Apples & Oranges™ Series
• Art of Consulting
• Challenge of Change
• Coaching for Performance
• Common Sense in the Workplace^NEW!
• Conducting an Effective Performance Review
• Conflict Resolution
• Creative Problem Solving
• Customer Service Tele-professionalism
• Diversity Awareness
• Experiential Simulations
• Financial Fundamental Series
• Giving and Receiving Constructive Feedback
• Goal Setting
• High Performance Teams
• Human Side of Project Management
• Interpersonal Communication Skills
• Listening and Sales
• Listening Skills for Managers
• Listening: The Lost Art
• Managing People Through Change
• Meeting Effectiveness - From Pain to Productivity
• Mentoring / Coaching
• Negotiating for Sales & Profit
• Negotiating for Win-Win
• Participating in Your Performance Review
• Presentation Skills
• Presentation Skills for Executives
• Project Innovation and Teamwork
• Relationship Selling
• Sales Fundamentals Action Selling
• Sarbanes-Oxley & Internal Controls
• Self-Directed Teams
• Servicing Your Customer
• Stress Awareness
• Team Effectiveness
• Telephone Professionalism
• Territory Management
• The Art of Networking^NEW!
• Time and The Individual
• Time and the Organization
• Time Mastery
• Train the Trainer
• Virtual Manager
• Workplace Civility
• Writing Effective Performance Objectives
• Writing for E-Mail
• Writing for Sales
- Customer Service eLearning

• Vital OnLine Customer Service
- Customer Service Workshops

• Art of Consulting
• Common Sense in the Workplace^NEW!
• Conflict Resolution
• Creative Problem Solving
• Customer Service Tele-professionalism
• Interpersonal Communication Skills
• Listening: The Lost Art
• Negotiating for Win-Win
• Presentation Skills
• Servicing Your Customer
• Stress Awareness
- Executive Coaching
- Leadership Processes

• Leadership Development Process™
• Senior Team Alignment Process™
- Management and Supervision Processes

• CEO™ for Management
• CEO™ for Supervision
- Managers and Supervisors eLearning

• Supervisory Series On-Line
- Managers and Supervisors Workshops

• Coaching for Performance
• Conducting an Effective Performance Review
• Conflict Resolution
• Creative Problem Solving
• Delegate…Don’t Dump!^NEW!
• Giving and Receiving Constructive Feedback
• Interpersonal Communication Skills
• Listening Skills for Managers
• Managing People Through Change
• Meeting Effectiveness - From Pain to Productivity
• Mentoring / Coaching
• Negotiating for Win-Win
• Participating in Your Performance Review
• Presentation Skills
• Stress Awareness
• Time Mastery
- Sales eLearning

• On-Line Sales Training
- Sales Workshops

• Common Sense in the Workplace^NEW!
• Delegate…Don’t Dump!^NEW!
• Interpersonal Communication Skills
• Listening and Sales
• Meeting Effectiveness - From Pain to Productivity
• Negotiating for Win-Win
• Presentation Skills
• Relationship Selling
• Sales Fundamentals: Action Selling
• Stress Awareness
• Territory Management
• The Art of Networking^NEW!
- Teams Workshops

• Adventures in Attitudes
• Common Sense in the Workplace^NEW!
• Creative Problem Solving
• Delegate…Don’t Dump!^NEW!
• High Performance Teams
• Listening: The Lost Art
• Negotiating for Win-Win
• Presentation Skills
• Project Innovation and Teamwork
• Self-Directed Teams
• Stress Awareness
• Team Effectiveness
• Time and The Individual
• Time and the Organization
- System

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• Privacy and Security

 Privacy Policy / Security Statement

The RCTaylor Group • Positude^®Performance Solutions
The Mill, 1306 Wilmington Pike, Suite 200, West Chester, PA 19382
610.399.8100  |  1-800-POSITUDE

Copyright 2010. All Rights Reserved.